Issues

Every issue query and mutation: inbox, create, reply, status, priority, tags, assignment, spam/trash.

Create issues, read the inbox, reply, and manage status, priority, tags, assignment, and spam/trash state.

Queries

`issue`

issue(id: ID!): Issue

Argument	Type	Description
`id`	`ID!`	Required.

`issues`

issues(accountId: ID, after: String, assigneeProfileId: ID, first: Int, search: String, sortKey: IssueSortKey, status: IssueStatus, tag: String, target: InboxTarget): IssueConnection

Argument	Type	Description
`accountId`	`ID`	Filter to issues linked to this account (opaque Account id).
`after`	`String`
`assigneeProfileId`	`ID`	Filter to issues assigned to this org member (opaque Profile id).
`first`	`Int`
`search`	`String`	Case-insensitive match on subject or last message preview.
`sortKey`	`IssueSortKey`	Sort anchor (descending). Defaults to createdAt.
`status`	`IssueStatus`
`tag`	`String`	Filter to issues carrying this tag (exact match).
`target`	`InboxTarget`

Mutations

`assignIssue`

assignIssue(assigneeProfileId: ID, issueId: ID!): IssueMutationResult

Argument	Type	Description
`assigneeProfileId`	`ID`	Opaque Profile id of an org member, or null to unassign.
`issueId`	`ID!`	Required.

`createIssue`

createIssue(input: CreateIssueInput!): CreateIssueResult

Argument	Type	Description
`input`	`CreateIssueInput!`	Required.

`followIssue`

followIssue(issueId: ID!, profileId: ID): IssueMutationResult

Add a follower to an issue. Humans follow themselves when profileId is omitted; machine actors must name an org member.

Argument	Type	Description
`issueId`	`ID!`	Required.
`profileId`	`ID`	Opaque Profile id of the member to add (defaults to the caller for human sessions).

`replyToIssue`

replyToIssue(input: ReplyToIssueInput!): ReplyToIssueResult

Argument	Type	Description
`input`	`ReplyToIssueInput!`	Required.

`setIssueAccount`

setIssueAccount(accountId: ID, issueId: ID!): IssueMutationResult

Link an issue to a CRM account (null unlinks). Team routing inherited from the account follows automatically.

Argument	Type	Description
`accountId`	`ID`	Opaque Account id, or null to unlink.
`issueId`	`ID!`	Required.

`setIssuePriority`

setIssuePriority(issueId: ID!, priority: IssuePriority!): IssueMutationResult

Argument	Type	Description
`issueId`	`ID!`	Required.
`priority`	`IssuePriority!`	Required.

`setIssueSpam`

setIssueSpam(isSpam: Boolean!, issueId: ID!): IssueMutationResult

Argument	Type	Description
`isSpam`	`Boolean!`	Required.
`issueId`	`ID!`	Required.

`setIssueStatus`

setIssueStatus(issueId: ID!, status: IssueStatus!): IssueMutationResult

Argument	Type	Description
`issueId`	`ID!`	Required.
`status`	`IssueStatus!`	Required.

`setIssueTags`

setIssueTags(issueId: ID!, tags: [String!]!): IssueMutationResult

Argument	Type	Description
`issueId`	`ID!`	Required.
`tags`	`[String!]!`	Required.

`setIssueTeams`

setIssueTeams(issueId: ID!, teamIds: [ID!]!): IssueMutationResult

Replace the manual team assignments on an issue (same semantics as the inbox team picker).

Argument	Type	Description
`issueId`	`ID!`	Required.
`teamIds`	`[ID!]!`	Opaque Team ids; empty list clears manual assignments.

`setIssueTrashed`

setIssueTrashed(issueId: ID!, trashed: Boolean!): IssueMutationResult

Argument	Type	Description
`issueId`	`ID!`	Required.
`trashed`	`Boolean!`	true to move to trash, false to restore.

`unfollowIssue`

unfollowIssue(issueId: ID!, profileId: ID): IssueMutationResult

Remove a follower from an issue (defaults to the caller for human sessions).

Argument	Type	Description
`issueId`	`ID!`	Required.
`profileId`	`ID`	Opaque Profile id of the member to remove (defaults to the caller for human sessions).