c.l.cladDocs

Versioning & support

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How the widget and API are versioned, what stays stable, and how to get support.

  • The hosted widget UI and API are versioned in the URL path (/v1/); breaking changes ship under a new version, so your existing <script> tag keeps working.
  • The public SDK method names, the Promise‑based API, the event system, the identity/JWT model, and the hosted‑iframe default are stable contracts within a major version.
  • Include the requestId from a SupportChatError when contacting support.